Cookies Policy

These are the Cookies Policy of Genious Communications S.A.R.L.
This document was last updated on 17 / 12 / 2020

1. What is a cookie ?

Cookies are small text files stored in the memory of your browser or device when you visit a website, allowing information relating to your browsing to be collected for analysis purposes in order to be able to send you personalized services or facilitate your browsing.

To learn more about the processing of your personal data collected through our Site, please read our Privacy Policy.

2. What are the similar technologies?

Together with our service providers, we may use other Internet technologies, such as Flash technologies, web beacons or pixel tags and other similar technologies. We may also include web beacons in email messages, newsletters, and other electronic communications.

3. Purposes of use of cookies and similar technologies


  1. - Track your surfing behavior and target your interests in order to distinguish yourself from other users and improve your experience with personalized content and features;
  2. - Analyze and improve the performance of our services;
  3. - Monitor and analyze the use of our websites and our services;
  4. - To know if the electronic messages which we send to you have been opened in particular for the purpose of monitoring and improving our marketing campaigns and analyzing their effectiveness;
  5. - Perform various analyzes and customizations.

4. What is the lifespan of a cookie?

With the exception of technical cookies, saving cookies on your terminal requires your consent. By continuing to browse our site after seeing the cookies banner displayed on the home page of the site, you consent to the storage of cookies on your device.

5. What cookies do we use?

5.1. Session cookies / technical cookies

These are temporary cookies that are deleted as soon as you close your web browser. These cookies are essential to browse certain pages of our site, register or order new services.

These cookies allow us, for example, to adapt the presentation of the site to the display preferences of your terminal (language used, display resolution), to memorize passwords and other information relating to a form that you have filled in on the site. (registration or connection to your account).

5.2. Geographic location cookies

These cookies allow us to detect the geographical location of a user, mainly using the IP address of the connection point. In some cases, this cookie may redirect the user to a Genious Communications website corresponding to the country where they appear to be logged in and display prices in the corresponding currency.

5.3. Preferences cookies

These cookies allow us to adapt the presentation of the site to the display preferences of your terminal (example: the language of the site), to memorize passwords and other information relating to a form that you have completed on the site by registering. or by logging into your account.

5.4. Statistical cookies

These cookies make it possible to establish statistics and volumes of visits and use of the various elements that make up our site (sections and content visited, routes, visit time), allowing us to improve the interest and ergonomics of our services.

These cookies collect information relating to the volume of visits to our site and the use by visitors of the various elements that make up our website, thus allowing us to carry out reporting and improve the interest and ergonomics of our services. .

  1. • Google.For more information about Google data privacy and cookies, please see Google's privacy policy. To refuse, go to https://adssettings.google.com/authenticated?hl=fr#display_optout
  2. • SmartLook. For more information regarding SmartLook's data privacy and cookies, please see the SmartLook privacy policy. To refuse, go to https://www.smartlook.com/opt-out

5.5. Third party cookies / Pixel tags

In order to make our site known, we use pixel tags from third parties such as: Twitter, Facebook, LinkedIn, Google.

Indeed, these third parties follow your browsing when your account with them is activated on the device you use to browse our site. In this case, it is these third parties who are responsible for processing your data.

  1. • Twitter.For more information regarding Twitter data privacy and cookies, please see Twitter's privacy policy. To refuse, go to https://support.twitter.com/articles/20170405#
  2. • Facebook.For more information regarding Facebook data privacy and cookies, please see Facebook's privacy policy. To refuse, please consult your Facebook account settings.
  3. • LinkedIn.For more information regarding LinkedIn data privacy and cookies, please see LinkedIn's privacy policy. To refuse, go to https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences?lang=en
  4. • Google.For more information about Google data privacy and cookies, please see Google's privacy policy. To refuse, go to https://adssettings.google.com/authenticated?hl=fr#display_optout.

5.6. Support cookies - Live Chat

These cookies allow us to identify users who use Support Chat and provide them with support services.

5.7. Cookies relating to content distribution networks

These cookies are used to store the geographic information of the user to serve him the content of servers located in the nearest data centers and thus improve the speed of display of our content. These cookies come from CloudFlare.

• For more information regarding CloudFlare's data privacy and cookies, please see the CloudFlare privacy policy.

6. Manage cookies: accept or refuse

Note that in most cases, browsers automatically accept cookies.

You can also refuse or disable cookies from your browser settings via the "Help" section of your browser toolbar.

We would like to remind you that if you choose to refuse cookies, please note that your ability to connect, personalize or use certain interactive features of our websites may be hindered, and the content you will have may be less relevant to you.